Our senior production staff members have earned their stripes over the past two decades and are experienced in all phases of direct marketing production. Working closely with our creative department, our production specialists ensure that the creative we present to our clients can be manufactured efficiently and cost effectively.
Over the years, we have built strong relationships with some of the most reliable and reputable printers, data service bureaus, and lettershops in the business. Our clients benefit from SGA's relationships because they can be assured of quality work that is competitively priced.
We pride ourselves on our quality control systems, led by our star proofreading staff and production coordinators. As we audit the entire production process, working in tandem with our clients from printing to personalization to mailing, we have been able to reach our goal of virtually zero defects in the mail.
A word about SGA's rate structure, since we are involved in vendor management for many of our clients. Our fees are never linked to any outside charges from printers, data houses, or lettershops. In fact, all vendor charges are billed directly to our clients. That's how our clients can be assured that SGA recommends and uses vendors because of their track record, attention to detail, and systems for quality control.
